Operational Excellence & Solutions Manager - Global Contract Logistics

As a key member of the Global Contract Logistics leadership team, the Operational Excellence & Solutions Manager - Global Contract Logistics will lead the development and deployment of world-class operational standards while architecting scalable, customer-centric logistics solutions.

This is a dual-scope, highly visible global role that will:

• Drive high operational performance, consistency, and continuous improvement across all regions.
• Ensure high-quality solutions design, including facility engineering, automation, pricing models, and RFQ support.
• Enable profitable growth through aligned design, operational feasibility, cost control, and innovation.

This opportunity is open to internal candidates within Noatum who are looking to take a next step into a strategic, global leadership position.

This position will be based in Europe; therefore, the candidate must be willing to reside in any of the locations where Noatum Logistics has offices across Europe.

Key responsabilities:

1. Operational Excellence & Performance Optimization

• Analyze global warehouse and distribution KPIs and define aligned benchmarks.
• Lead productivity optimization, cost reduction, throughput enhancement, and quality improvement initiatives.
• Standardize reporting routines, dashboards, and performance governance across regions.
• Ensure data integrity and harmonized KPI measurement globally.

2. Process Standardization, Quality & Compliance

• Develop, update and enforce global SOPs for all warehousing processes.
• Conduct global and regional audits focused on safety, quality, and process compliance.
• Standardize warehouse design principles, slotting logic, and WMS/TMS utilization.
• Support regulatory compliance including ISO, QSHE, and GxP requirements.

3. Continuous Improvement & Lean Deployment

• Lead CI initiatives using Lean, Six Sigma, Kaizen and structured problem-solving methodologies.
• Build global CI capabilities through training, coaching and certification pathways.
• Develop CI communities of practice to share best practices across regions.

4. Solutions Design & Facility Engineering

• Design warehouse layouts, material flows and MHE/automation specifications using engineering tools (e.g. AutoCAD, simulation platforms).
• Perform time and motion studies, capacity analysis and layout optimization for greenfield and brownfield sites.
• Standardize global design frameworks while enabling regional adaptation.
• Embed sustainability, automation, and digital technologies into solution proposals.

5. Commercial Solutions & Proposal Development

• Lead the creation of customer proposals for RFQs/RFIs in close collaboration with commercial teams.
• Build robust pricing models including labor, real estate, equipment, IT, overhead and automation.
• Conduct sensitivity analyses, benchmarking and cost validation across regions.
• Deliver compelling proposals aligned with operational feasibility and profitability targets.

6. Project Management & Transformation Delivery

• Oversee automation, robotics, warehouse expansion and network redesign projects.
• Ensure structured project delivery with clear budgets, timelines, risks and milestones.
• Coordinate between operations, engineering, IT, procurement and external vendors.
• Manage KPIs related to design and operational transformation projects.

7. Governance, Tools & Digital Enablement

• Develop and maintain playbooks, templates, performance dashboards and scorecards.
• Support deployment of WMS/TMS enhancements, BI tools, IoT solutions and automation platforms.
• Promote the use of simulation, digital twin models and engineering tools for design and forecasting.

8. People & Change Leadership

• Lead and develop global teams including CI specialists, engineers and solution designers.
• Drive training, knowledge transfer and best practice sharing across regions.
• Lead change management for new SOPs, digital tools and transformation programs.
• Build strong cross-functional collaboration with commercial, operations, IT, finance, engineering and procurement teams.

9. Strategic Responsibilities

• Partner with global and regional stakeholders to align strategic initiatives and priorities.
• Engage with customers, vendors and industry partners on best practices and innovation opportunities.

At Noatum Logistics, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people’s talents in all their diversity while eliminating any form of discrimination.